Accessability Policies

Accessibility Statement

Pioneer Construction is committed to providing an inclusive and accessible environment where everyone, including persons with disabilities, is treated with dignity, independence, respect, and equal opportunity.

We are committed to identifying, removing, and preventing barriers to accessibility in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Integrated Accessibility Standards Regulation (IASR), and the Ontario Human Rights Code.

Accessibility is an important part of how we conduct business, communicate with the public, and support our employees, customers, contractors, suppliers, and visitors.

We strive to ensure that our facilities, services, employment practices, website, and communications are accessible to persons with disabilities. Accessible formats and communication supports are available upon request, in a timely manner and at no additional cost.

Our Accessibility Commitments

Pioneer Construction maintains the following policies and plans outlining our commitment to accessibility and our ongoing efforts to identify, remove, and prevent barriers:

  • Accessibility Policy
  • Accessible Customer Service Policy
  • Multi-Year Accessibility Plan

These documents are available on our website and can be provided in accessible formats upon request.

Accessibility Feedback and Requests

We welcome feedback regarding the accessibility of our services, facilities, website, and communications.

If you experience an accessibility barrier, require information in an alternative format, or need communication support, please contact us.

Human Resources Department
Pioneer Construction
1 Ceasar Road
Sudbury, ON P3E 5P3

Telephone: 705-688-4436
Email: hr@corpservices.ca

We will acknowledge and respond to accessibility requests and feedback in a timely manner and, where practicable, within seven (7) business days.

Confidential and Anonymous Reporting – EthicsPoint

Pioneer Construction also provides a confidential reporting system through EthicsPoint (Speak-Up).

Individuals who wish to report accessibility concerns, workplace barriers, or other concerns may use this service.

EthicsPoint is available 24 hours a day, 7 days a week, and reports may be submitted anonymously.

Online: https://pioneerconstruction.ethicspoint.com

Telephone: 1-844-994-2318

We encourage individuals to speak up and share concerns so that we can continue improving accessibility and maintaining a respectful and inclusive environment.

2026 Accessibility Compliance Report

Pioneer Construction has completed its 2026 Accessibility Compliance Report in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

A copy of the report is available for public review at our head office during regular business hours. Copies may also be requested by contacting our Human Resources Department. Accessible formats and communication supports are available upon request.

Our Ongoing Commitment

Pioneer Construction is committed to continuously improving accessibility through the review of our policies, practices, facilities, and services.

We believe everyone deserves equal access and opportunity, and we will continue working to identify, remove, and prevent accessibility barriers throughout our organization.

 

PDF Policy Links

  1. Accessibility Policy PCI Aug 2026
  2. MULTI-YEAR ACCESSIBILITY PLAN 2026-2031 PCI AUG 2026
  3. Accessible Customer Service Policy PCI Aug 2026